Compliance Glossary

Communications archiving

Communications archiving is the process of capturing and storing communication data from various sources in a central location. This data can include emails, text messages, voice messages, multimedia messages, social media, and instant messaging.
Communications archiving can be important for a number of reasons, including:

  • Regulatory compliance: Financial services firms are required to archive communications to comply with regulations like Dodd-Frank, MiFID II, and MAR.
  • Records management: Archiving communications can help with records management, customer self-service, and reprints.
  • Storage management: Archiving can reduce the cost of primary storage by moving infrequently accessed data to a lower storage tier.
In regulatory compliance, Communications archiving is:

Communications archiving is the process of capturing and storing communication data from various sources in a central location. This data can include emails, text messages, voice messages, multimedia messages, social media, and instant messaging. Firms will often use communication archiving solutions and tools to comply with their jurisidiction’s Books and Records requirements.

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